*Please note all returns must be sent by mail. We will not process any returns in person. 

Step 1: Download, print & complete the Return Form

NOTE: You have 30 days from receipt of an order to return products purchased at GrammyMuseumStore.com.

For returns, we will issue a full refund for the price of the product, plus any applicable taxes.

Original shipping charges will not be refunded unless there was fulfillment error by GrammyMuseumStore.com.

Step 2: Enclose a copy of the packing slip and the return form with your item.

If you do not have a copy of the packing slip please contact us http://grammymuseumstore.myshopify.com/pages/contact-us

 

Step 3: Send your package addressed to:

GrammyMuseumStore.com
1817 S. Soto St.  
Los Angeles, CA 90023

Please return your package and Return Form via a prepaid, insured, traceable method to ensure a safe and documented delivery.

Allow one to two billing cycles for the credit to appear on your statement. Refunds are issued to the original card used to make the purchase.

Please see the Return Policies below before sending out your package.

*Once we have received your package at out fulfillment center please allow us 3-5 business days to get your return processed. If you would like a different item, please place a new order directly on the website.

 

RETURN POLICIES

Orders from GrammyMuseumStore.com:

Worn or damaged merchandise is non-returnable. If the merchandise was damaged during shipment please contact us athttp://GrammyMuseumStore.com/pages/contact-us.